Heidi Kay, the VP of brand management and interactive content for PediaStaff, a staffing company, contacted us to tell us how she’d found herself unable to comment on her own pins. The reason? Pinterest had locked her out for making several comments in quick succession.
With 16,000 followers and 130 boards, Pinterest is the biggest driver of traffic to her company’s website.
After trying to comment once a day for two weeks, there was still no change. In the past, Heidi found that resorting to contacting engineers from Pinterest was the only way to start commenting, and managing, again. Heidi says that what disappoints her most is the fact that no comment frequency or quantity limit is publicised and no warnings are given about an imminent block.
Many people, including Heidi, believe that users who have created a board should have free rein over it. As she puts it, “it does seem rather odd that a brand would not be allowed to communicate with its followers to its heart’s content, on its own boards.” Perhaps there could even be different types of account, with a business account allowing spam control to be user-defined. This way a user could allow themself and selected individuals from their company to post unlimited comments.
Is Pinterest a True Social Network?
Heidi simply wants a platform on which to hold intelligent discussions. Is it simply the case that Pinterest is not about conversing? As it is, the Pinterest process involves posting pictures and receiving or contributing reactions. Because Pinterest is cracking down on spam in a major way, it has effectively limited its own capabilities as a social networking site.
What do you think about this issue? Have you experienced problems with Pinterest as it strives to eradicate spam? Let us know in the comments section below!
Photo by Kt Ann